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Workforce Management Glossary

Master team scheduling: Learn key terms for effortless workforce management!

A

Auto-approved shifts

The auto-approved shifts feature pulls various employee data and enable more effective and time-efficient management.

Auto-approved shifts

Award interpretation

Award interpretation is the process of calculating the minimum legal amount of pay for hours worked, during a specific period of time, based on the relevant legal agreement (this legal agreement is usually called an 'Award').

Award interpretation

B

Boomerang employee

A boomerang employee is an employee who left an employer only to return to them later in a new role. A boomerang employee offers major benefits over a traditional outside hire

Boomerang employee

C

Custom pay rates

Custom pay rates are commonly used in the professional services and construction industries where a worker may be qualified to perform a variety of duties with different market rates

Custom pay rates

D

Dislocated worker

A dislocated or displaced worker is somebody who has been laid off due to circumstances beyond their control

Dislocated worker

E

Employee ghosting

When it comes to work ghosting, it's when a candidate or employee initially shows interest in a position, but doesn't follow through with pursuing the role

Employee ghosting

Employee retention

Retaining employees is just as important as keeping your customers. When your workers consistently leave, it reduces productivity and can even hurt morale.

Employee retention

F

Fixed schedules

What exactly is a fixed schedule? Find out the definition, examples, and fixed schedule advantages and disadvantages here.

Fixed schedules

Flexible schedules

A flexible work schedule enables workers to choose their own schedules and work-life balance. Under a flexible schedule, workers decide what hours they work each day and week (and even where they work).

Flexible schedules

K

Kelly Shift Schedule

A Kelly Shift Schedule is a type of rotating shift schedule used in industries that require continuous operation, such as manufacturing and healthcare

Kelly Shift Schedule

L

Leave request

A leave request is the specific opportunity and formal process within a workplace for an employee to inquire about set PTO (paid time off)

Leave request

O

Open shifts

Open shifts are work shifts that have not been filled or assigned to a worker. Notifications of open shifts help align an organization’s labor needs

Open shifts

Overtime expenses

Overtime is work performed by an employee outside of a basic workday (typically 8 hours a day, 5 days a week) or as defined by company rules

Overtime expenses

S

Salaried employee

Salaried employees are employees that are paid a fixed or set amount of money each year. They may be paid weekly, bi-weekly, or monthly.

Salaried employee

Seasonal employee

Seasonal employees are employees hired into a position for the short term. They are mostly part-time or temporary workers that help out with increased work demands or seasonal work that arise in different industries.

Seasonal employee

W

Workplace absenteeism

Not all absences are considered absenteeism. Absenteeism occurs when an employee is scheduled to come in, doesn't show up and repeatedly does this without good cause.

Workplace absenteeism